I am Stephen Lamar. I am a tech analyst and a former lead programmer at BillowTree Inc. I am a freelance blogger. I developed working method on How to Use iMovie on Windows PC for free and I Won National Cyber Security Award for fixing bugs in NJMC.Direct Website. It's only searching for certain apps it does this. I've tried all steps suggested in Google, such as clearing cache, deleting and re-adding Google account etc. The only one that worked was setting Play Store back to it's factory default version, but two days later it updated itself and stopped working again. So, If you update it, You may get rid of many errors like error retrieving information from server df-dferh-01. If you have started facing this problem after recent play store update, I like to suggest you to rollback to its previous version. To do it, Go to Settings Apps Google Play Store. Then, Tap on Uninstall Updates. Create and confirm password (write it down somewhere to save) In this step you can add phone number, it can be used for receive video calls and reset password, you can skip this step.
Google Play Store Error Retrieving Information From Server Df-charta-01
Error Retrieving Information From Server Df Charta 01 Play Store 2017
August 11, 2019
Error Retrieving Information From Server Df Charta 01 Play Store
- At first, Go to Settings > Apps.
- Now, Find and tap on Google Play store.
- Then, Tap on Force Stop, Clear Cache and Clear Data.
- In same way, Clear cache and data of Google Play Services and Framework.
- Navigate to Settings > About >Software Updates.
- Then follow the instructions.
If you are a regular android user, You may encounter errors like DF-DFERH-01 in google play store. Like other similar issues, You can easily fix it very easily. In this article, You will know about it.
Error DF-DFERH-01 is a very common play store error. In most cases, It appears temporarily. Relaunching your play store app should fix it. But, It may appear repeatedly. In that case, You will have to take necessary steps to fix error DF-DFERH-01.
Most play store errors occur during download or updating apps. Error DF-DFERH-01 is a bit different. Usually, It may appear after opening play store or navigating to any pages in play store. Else, When you try to download or update any apps, you also may face this error. Usually, This error appears with this message:
Error while retrieving information from server [DF-DFERH-01]
This is really annoying. For some users, It may occur frequently. As a result, These users can’t use android phone conveniently. Fortunately, You can get rid of this problem easily.
How to Fix Error DF-DFERH-01:
There are some common methods to resolve this error. Hopefully, One of the following methods will work for you.
1. Clear Old Cache and Data:
Old cache files are commonly responsible for many play store errors. You can clear your phone or tab’s old cache. Normally, It fixes errors like df-dferh-01.
If you don’t know how to clear cache and data, Follow these instructions.
After doing these things, Open play store and try to browse or install your desired app. Hopefully, You won’t face that error again.
2. Re-add Google Account:
To fix DF-DFERH-01, You may have to remove google account from your android phone and add it again. According to many users, This helps to get rid of many play store related errors. Here are relevant instructions:
First of all, Navigate to Settings > Accounts. Select your google account. Click on menu button and remove this account.
Now restart your phone. Now again go to Settings > Accounts and add your google account again. Again restart your device. Hopefully this method will fix error DF-DFERH-01.
3. Update / Rollback Google Play Store:
Another working way is updating your play store app. Most of the time, Outdated store app doesn’t work well. So, If you update it, You may get rid of many errors like error retrieving information from server df-dferh-01.
If you have started facing this problem after recent play store update, I like to suggest you to rollback to its previous version. To do it, Go to Settings > Apps > Google Play Store. Then, Tap on Uninstall Updates.
3. Update / Upgrade Your Phone
I see many users don’t update their android phone. It is really a bad habit. You may ignore major upgrade like Kitkat to lolipop ot Lolipop to marshmallow or Nougat. But, You always should keep your phone up to date. All minor update come with major bug fixes and security patch. So, You should update your phone regularly. Hopefuly, It will fix problems like df-dferh-01.
To check for update –
By following these two methods, you can fix error DF-DFERH-01 in google play store. If these methods fail, You may consider resetting your phone. But, Don’t forget to backup your data before doing it.